Our Team
Our team members’ capability and differentiation can be described as:
Significant operational business senior management experience encompassing wide ranging subject matter expertise and business knowledge.
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Unique exposure to better industry practices through long-term involvement with the business excellence framework in Australia and overseas.
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Strong technical skills and proven conceptualisation, design and implementation expertise in overarching business excellence frameworks and management systems as well as a wide range of business disciplines or subject matters.
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We avoid quick fixes and general solutions but instead seek out solutions which address the apparent specific and hidden challenges our clients face.
Our core RFBE Consulting team comprises of founding Director Andrew Christopher and Associate Senior Associate Consultants – Shayne Silcox and Ziggy Wilk.
The Team has senior leadership and director level experience in holistic business management as well as subject matter expertise across the core dimensions of the Business Excellence Framework, including Leadership, Strategy, Governance, Finance, Engineering, Asset Management, Supply Management. The Team has applied this knowledge and expertise in the full range of Business Imperatives in Australia and abroad (UK, Fiji, Philippines, Middle East, Malaysia.
Our core RFBE Consulting team comprises of founding Director Andrew Christopher and Associate Senior Associate Consultants – Shayne Silcox and Ziggy Wilk.
The Team has senior leadership and director level experience in holistic business management as well as subject matter expertise across the core dimensions of the Business Excellence Framework, including Leadership, Strategy, Governance, Finance, Engineering, Asset Management, Supply Management. The Team has applied this knowledge and expertise in the full range of Business Imperatives in Australia and abroad (UK, Fiji, Philippines, Middle East, Malaysia.
Andrew Christopher
FCCA, ACIS
Managing Director and Founder
Andrew is a finance and governance educated professional with over 35 years of UK and Australian senior management leadership and internal consulting experience in strongly facilitating business and operational excellence.
He is a Fellow of the Chartered Association of Certified Accountants (UK) and a member of the Institute of Chartered Secretaries, Australia and a National Evaluator of the Australian Business Excellence Framework.
Andrew founded RFBE (Results Focused Business Excellence) Consulting, a Perth based company, in 2011 to address an observed gap area by providing a finance, commercial, governance and operations influenced brand of business excellence services primarily to multi-disciplinary and complex businesses with deep operational functions.
He uses commercial insights and knowledge from his finance/governance professional background, leadership experience and unique exposure as a National Evaluator for the Business Excellence Framework (Australia) to successfully integrate strategy, business performance management, process management and business improvement to address and improve an organisation’s delivery of performance objectives. He is passionate about sharing knowledge of and assisting businesses (people) committed to Business Excellence.
Andrew’s current client engagement roles on programs and projects include areas such as business excellence frameworks, quality assurance, change impact assessment and management, collaborative contracting, contract management, financial and governance frameworks, strategic planning, risk management, operational management and other areas across a wide range of business disciplines.
Andrew founded RFBE (Results Focused Business Excellence) Consulting, a Perth based company, in 2011 to address an observed gap area by providing a finance, commercial, governance and operations influenced brand of business excellence services primarily to multi-disciplinary and complex businesses with deep operational functions.
He uses commercial insights and knowledge from his finance/governance professional background, leadership experience and unique exposure as a National Evaluator for the Business Excellence Framework (Australia) to successfully integrate strategy, business performance management, process management and business improvement to address and improve an organisation’s delivery of performance objectives. He is passionate about sharing knowledge of and assisting businesses (people) committed to Business Excellence.
Andrew’s current client engagement roles on programs and projects include areas such as business excellence frameworks, quality assurance, change impact assessment and management, collaborative contracting, contract management, financial and governance frameworks, strategic planning, risk management, operational management and other areas across a wide range of business disciplines.
Skills, Knowledge and Capabilities
- Conceptualising, designing and implementing results focused business excellence approaches based on finance/governance background and unique National Evaluator exposure to better business practices in national and overseas businesses.
- Strongly facilitating business strategy development and integration in and providing internal consulting for executive and operational management in large complex, diversified and dispersed businesses.
- Designing and embedding commercialisation strategies, business investment/business performance management frameworks and commercial business acumen through to front line and shop floor levels in large energy construction, manufacturing and engineering businesses with asset management plan, capital delivery and maintenance program imperatives.
- Conceptualising, designing and implementing supply and contract management frameworks as well as alliancing, partnering and collaborative management frameworks and agreements for large value, long term energy and general supply and service contracts.
- Developing approaches and successfully leading commercial responses to major licencing exercises, regulatory reviews, asset management system and specific subject audits by Government Regulators and External Consultants.
- Conceptualising, shaping and managing organisational change coupled with a strong track record of establishing, developing and leading successful corporate, business and commercial services groups and teams.
- Leading business side input and change management in major IT implementation exercises and leveraging technology to successfully systemise and improve business processes.
Dr Shayne Silcox
PSM
Principal Strategic Leadership Consulting (SLC)
Overview
- 50 years Private and Public experience including former Local Government CEO (20+ years), and various industry sectors including Transport, Energy Research, Energy (Electricity and Gas), with extensive Transformation Project Leadership, Planning, and Implementation.
- Successfully leading organisations to achieve high recognition in various National and International Award Programs.
- Strong motivation to service, support and help others to achieve great outcomes and to realize their future aspirations utilising my knowledge, experience and expertise in wide management and technical fields.
- Board Member – Various Boards
- Public Service Medal - PSM
Education and Professional Accreditations
- PHD, M. Comm, Post Grad B. B. Bus, Cert Engineering.
- Memberships
- FAICD
- FIAM,
- FLGPro,
- FIPAWA,
- International & National Evaluator Australian Business Excellence Foundation.
Skills, Knowledge and Capabilities
- Governance, LG Act & Regulations,
- Strategy – Structure - Systems,
- Community Engagement,
- Culture & Workforce Management,
- Performance Management,
- Communication & PR,
- Stakeholder Management,
- Customer Value and Customer Service,
- Business Excellence,
- Transformation large scale projects,
- Sustainability,
- ISO systems.
- Coaching and mentoring
- Managing customers and stakeholders.
Ziggy Wilk
PSM
Principal Consultant/Advisor
Wilk Advanced Management Consulting
Overview
- 40 years of senior management, executive and consulting experience in number of industries and fields including utilities, electricity (generation, transmission, distribution and systems), renewable energy, engineering, manufacture, mining, projects, multi - trade workshops and services, retail, customer services, contact centre, large scale operations, asset management and its services, technology driven operations, automation, commercial.
- Strong motivation to service, support and help others to achieve great outcomes and to realize their future aspirations utilising my knowledge, experience and expertise in wide management and technical fields.
- Advisory Committee Member - Indigenous Essential Services Advisory Committee NT
Education and Professional Accreditations
- Master’s Degree in Electrical Engineering
- SAI Global Certificate of Business Excellence
- Australian Graduate School of Management University of New South Wales
- Development Program for Managers 19
- Member of the Australian Institute of Company Directors (MAICD)
- National Evaluator ABEF (Australian Business Excellence Framework)
- PSM – Public Service Medal
Skills, Knowledge and Capabilities
- Leading and managing large scale organizations to achieve a high-performance outcomes
- Developing and implementing long term strategy
- Implementing and practicing Business Excellence
- Setting up business’ governance processes
- Establishing and implementing businesses processes’ systems, structures and frameworks
- Managing contracts and projects
- Implementing change and process improvements
- Coaching and mentoring
- Managing customers and stakeholders
- Managing safety
- Managing operations, maintenance, constructions and assets
- Establishing high performing teams
- Establishing and managing budgets and commercials
- Managing production and workshops
- Managing commercial disputes and negotiations
- Managing and operating renewable energy resources including microgrids
- Establishing and managing open access regime for electricity networks
- Managing Crisis and Emergencies
- Managing electricity system operations
We understand the need, have the expertise, are passionate about the cause and can help you.
Our team comprises of a small core of founding members surrounded by a tight network of highly professional experts in their field.