RFBE Consulting - Results Focused Business Excellence

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Is your business coping with challenges?

Want to improve and grow your business?

Learn the Business Excellence approach

Experiential Business Learning

Supercharging the Development of Superior Holistic Business Management Capability Through Digital Age Business Simulations

RFBE can also assist you in implementing better practice systems in a number of areas. Our focus, based on experience garnered from previous work with clients includes:
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EBLA-RFBE
Established by long term ABEF Evaluators and Practitioners – Shayne Silcox, Ziggy Wilk and Andrew Christopher – is a social enterprise initiative, established to “make a difference” in the development of world class holistic business management talent, through:
  • technological advancement in digital age Experiential Business Learning formats – EBLA –RFBE is the Capsim (Logo attached) Affiliate for deployment of the world leading and digital age Capsim Experiential Business Learning platforms in the Australian corporate sector.

  • underpinned by internationally recognized Business Excellence Framework philosophy. – EBLA-RFBE is a Strategic Associate of Business Excellence Australia (BEA) (logo attached) the custodians of the Australian Business Excellence Framework (ABEF)

EBLA is modelled on the proven approach applied by its sister operation Experiential Business Learning Malaysia (EBLM) led by Andrew Christopher and Malaysian partners. EBLM is the Malaysian Affiliate for Capsim and has worked collaboratively with the Malaysian Productivity Corporation (MPC) – custodians of the Malaysian Business Excellence Framework – to provide a similar additional contemporary channel for communicating, educating, and deploying Business Excellence in the country.

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Digital Age Capsim Experiential Business Learning
It has long been acknowledged, by Universities and Corporations that effective business learning must incorporate:
  • Experiential Learning: Action-based problem solving in real world business conditions (traditionally internships and on the job training).
  • Holistic Learning: Developing integrated hard business and key soft skills such as leadership, teamwork, awareness & emotional intelligence.
  • Outcome-based Learning: Practical understanding based on testing decisions, reviewing and responding to results.
  • The traditional academic and corporate training format for achieving the above outcomes (i.e. consolidating business theory learning into holistic business management learning has been the Capstone exercise in the form of a manual Case Study project, internship or on the job training over many years).

30 plus years ago, Professor Dan Smith, the founder of Capsim (based on the abbreviation of Capstone and Simulation) Management Solutions Inc., based in Chicago, USA, saw the need and opportunity to leverage technology to enhance the traditional case study approach into a real business world experiential learning experience and fast track business acumen. Since then, Capsim has progressively evolved its solutions to the highly digitized learning formats that are now deployed globally, through country affiliates, to more than 1400 leading Universities and major corporations. Today, Capsim solutions, catering for different levels of academic and corporate learners, are best practice Learning Management Systems (LMS) that incorporate the essentials of high impact digital age experiential learning including gamification, social learning tools, micro-learning, mobile learning.

These features, supplemented by advancements in AI, support Capsim in providing the highest impact experiential learning experience that enables learners to experience the lives of a management team of a business, competing in the market to achieve superior holistic business results, over 8 financial periods. Learners consolidate-connect theory learning to interpret external and internal business information, organize themselves, formulate strategy, apply-test approaches and decisions across product-service development, marketing & sales, production, TQM, human resources, and finance.

Participants, working in teams, benefit from peer learning and instantaneous recursive results to enhance and embed strong practical business excellence (holistic business management) skills and capability. Success, requiring the application of integrated hard and soft business skills, is measured across multiple KPI’s in the Balanced Scorecard format, reinforcing the critical importance of all round business performance.

The online nature of Capsim experiential business learning enables learning programs to be conducted live, on-line or in combined forms, over flexible durations to suit organizational needs. This high impact format of learning continues to evolve, and next versions will incorporate “Virtual Reality” (VR) - a computer-generated environment with scenes and objects that appear to be real, making the learner feel they are immersed in their surroundings.

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Business Excellence
EBLA has entered into a Strategic Associateship with Business Excellence Australia to provide an additional:
  1. Contemporary Business Excellence Communication and Education channel to communicate the value of, educate and embed Australian Business Excellence Framework knowledge and capability (strong holistic business management acumen) in Australia, by leveraging the world class, digital age, Capsim experiential business learning formats,

  2. Business Excellence Implementation resource, comprising of long term Evaluators with proven industry leadership and consulting experience in applying Business Excellence for a wide range of business imperatives, in Australia and overseas.

The Strategic Associates Collaboration is aligned with and supports BEA’s objective that “Australian businesses and not for profit organizations achieve international competitiveness and world’s best practice through sustained application of quality principles and practices to benefit the nation”.

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Please contact us for further information. RFBE will be glad to provide an obligation free presentation on how we may be able to assist your business in the above areas.
By leveraging technology, innovation and economies of scale, you can utilise RFBE Consulting’s affordable guidance to improve and grow your business.

Choose your industry sector

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Our unique formula delivers superior business performance
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Managing and improving business performance
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The Business Excellence system will improve your bottom line
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Bringing big business experience, better business practice knowledge and secrets to level the playing field for SME’s
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